FAQ & Site Info
Terms of ServicePayment Instructions: All consumers must complete our easy and secure online checkout to submit their payment. We accept PayPal and all major Credit Cards (Visa/MC/Amex/Discover) with confirmed addresses.
Refund Policy: 7 Days after receiving - Money Back Guarantee!
If you are not satisfied, you may return your product for a refund less shipping charges.
- There will be a 20% restocking fee for all non-defective returned merchandise.
(Non-defective merchandise: This will be determined upon receiving your return and tests done by us)
- Buyer is intended for obtaining a return shipping cost whether it is domestic or international.
Refunds & Replacements must meet below mentioned simple requirements:
Item must be as same as received.
Item must be returned within 15 days of delivery.
RMA(Return Merchandise Authorization) form must be included with return inside box.
-All the shipping charges are NOT refundable under any circumstances, even if the buyer wants to return the DOA product, because the shipping cost goes to the shipping company, such as FedEx, UPS or USPS.
-All returns must go through the RMA process and receive prior authorization before being sent back. To request an RMA, please contact us via Email.
-To issue any RMA number, we must first verify the invoice number and the item serial number.
-The buyer have to
Before leaving any arbitrary negative or neutral feedback, we strongly recommend contacting us first. We assure you to do our best efforts to help you through every step to resolve your concerns. Your questions are important to us. Please email us with any of your questions at firstname.lastname@example.org.